Pick Up In-Store for Free at Bike Mart
Busy days just got a little easier. Buy online and pick up in store in as little as two hours*. It’s a FREE and easy way to shop with Bike Mart.
*Please note, if your order includes a bike or car rack, additional assembly time may be required, we appreciate your patience.
How to pickup at your local Bike Mart
Step 1:
Buy online and select "In Store Pickup" for your entire order or just the items you want now
Step 2:
We'll email you when your order is ready (in as little as two hours!)
Step 3:
Head to the store's checkout area and a colleague will help get your order. Enjoy!
Frequently asked questions about Bike Mart store pickup
When will my order be ready?
The Bike Mart store that you request to pickup from will call or email you once your order is ready for pickup. Use below as a guide for when they will be reaching out.
Orders being fulfilled that are In Stock will be available in 2-6 hours*.
Orders being fulfilled from Store-Store transfer will be available in 1-3 days*.
Orders being fulfilled from Warehouse will be available in 5-14 days*.
*Please note, if your order includes a bike or car rack, additional assembly time may be required, so we appreciate your patience.
What is third party pickup?
3rd Party pickup regards a person picking up an order that is not the same person(s) on the order and can’t provide Government Photo Identification that matches name on order. Paypal will need to be the form of payment if third party pickup applies.
How much does pickup cost?
Store pickup is always free! This is no charge or order minimum for store pickup. You’ll receive the online price; online and in-store prices may differ.
Where do I go in the store to pick up my order?
We will send you a “Ready for pickup” email or call when your order is ready. Your order will be available at the front sales counter.
How long will Bike Mart hold my order?
We'll hold your order for 90 days from your order date. If you don’t make it in by then, we’ll cancel the order and refund your method of payment. Your original payment could remain pending with your bank for up to 14 days, depending on your bank’s policies. A 20% restocking fee may apply to Warehouse fulfilled orders.
What is your return policy?
Most new, unopened items purchased from Bike Mart can be returned to any Bike Mart store within 30 days of purchase for exchange or refund. Read our return policy.