Pricing, Layaway & Return Policies
Thank you for reviewing our pricing, layaway and return policies. Please contact us with any questions or concerns.
Current prices are the prices in the retail stores and these are the prices that will prevail.
*Due to the volatility of our costs from our vendors and product from other countries, all internet prices are subject to change without notice.
You can buy with confidence when you buy from Bike Mart. We'll match any advertised price from any local retail store on the same item within 30 days. We verify the pricing and the item must be in stock at the other store. This price guarantee does not apply to retail stores that are liquidating stock and/or are going out of business.
Bike Mart has online shopping available for certain product lines. We are limited by the dealer agreements we have with certain vendors and cannot ship any bicycles or other select products outside our market area.
Gift cards are available for purchase online.
NEW BIKE AND NON-SALE MERCHANDISE
New bicycles and non-sale merchandise may be returned (subject to the exceptions below), less a 10% restocking fee, within 30 days of the date of purchase for a refund, if the new bicycle or non-sale merchandise is in new, unused condition with tags attached and accompanied by the original sales receipt. Food items are not returnable or exchangeable. Pro build bikes are not returnable or exchangeable. Tubular tires and wheels that have been glued are not returnable or exchangeable. New bicycles that have been used may be returned for partial credit at the sole discretion of a manager.
Shoes, helmets, shorts and jerseys that have been worn or soiled are not returnable or exchangeable. The 10% restocking fee is not applicable to exchanges for like items. After 30 days from the date of purchase, non-sale merchandise in new, unused condition with tags attached may be returned for store credit only, less the 10% restocking fee. Any item returned without the original sales receipt will receive store credit in the amount of the lowest sale price per item during the preceding 60 days, less the 10% restocking fee.
Used bicycles are sold “as is” without any warranty and are not returnable or exchangeable but may be used as a trade-in on the purchase of a new bicycle.
All sales of “sale” apparel and accessories are final.
All online sales are subject to the same return policies as stated above. Feel free to return items purchased online in-store at any of our locations. Please have your receipt or order confirmation present when making a return. If you are unable to visit one of our locations please email firstname.lastname@example.org to start your return process.
Layaway merchandise purchases or layaway purchases of new, non-sale bicycles must be paid in full within 90 days from the date of the initial deposit. The initial deposit on all layaway purchases must be at least 20% of the selling price. Layaway deposits may be refunded anytime within 30 days from the initial deposit, subject to a 10% restocking fee (based on the selling price of the merchandise). After 30 days, layaway deposits will be subject to a 10% restocking fee and the remaining balance of the deposit will be given as store credit only. After 90 days, all layaway deposits are nonrefundable. Layaway deposit refunds on used bicycles, sale bicycles, or consignment bicycles are at the sole discretion of a manager.